Frequently Asked Questions
We've gathered answers to the most common questions about our premium dates, gift collections, shipping, and more. If you need additional help, we're always here to assist.
What makes Sahara Delights different?
Sahara Delights uses premium Palestinian Grade "A" Medjool dates, each one handmade and hand-filled in small batches. We focus on craftsmanship, ingredient quality, and thoughtful presentation.
How long do your dates stay fresh?
Unopened, our products have a shelf life of up to 6 months. Once opened, we recommend enjoying them within 30 days for best flavor and texture.
Do your products need refrigeration?
No. All Sahara Delights products are shelf-stable and should be stored at room temperature in a cool, dry place.
Are your products halal?
Yes. All Sahara Delights products are halal.
Do you use preservatives or artificial flavors?
No. We do not use artificial flavors, preservatives, or shortcuts.
Are your dates organic?
We use premium Grade A Medjool dates selected for quality, size, and taste. While not all ingredients are certified organic, we prioritize clean sourcing and natural ingredients.
What sizes do your boxes come in?
We offer three sizes across all collections:
- Small — 7–8 dates (–6 oz)
- Medium — 18–20 dates (~1 lb)
- Large — 30–32 dates (~1.5 lb)
Each box contains an even assortment of all flavors listed.
Can I choose individual flavors?
At this time, our boxes are curated collections designed to be enjoyed as a complete tasting experience.
Are your fillings handmade?
Yes. Every date is hand-filled in small batches.
Do you offer bulk or corporate orders?
Yes. Please contact us for bulk gifting, weddings, corporate events, or custom requests.
Shipping & Delivery Policy
Where do you ship?
We currently ship within the United States. International shipping will be available soon.
How long does shipping take?
Orders are processed within 1–3 business days.
Delivery typically takes 3–5 business days depending on location.
Do you offer express shipping?
Yes, express shipping options are available at checkout.
How are products packaged?
All Sahara Delights orders are carefully packed to preserve freshness, texture, and presentation.
Will heat affect my order?
Our products are shelf-stable, but we recommend tracking your delivery and bringing it indoors promptly.
Can I change or cancel my order?
If your order has not yet been processed, please contact us immediately.
What if my package arrives damaged?
If your order arrives damaged or incorrect, please contact us within 48 hours with photos and order details.
Do you ship to PO boxes?
Yes, but delivery times may vary.
Gifting Policy & Experience
What makes Sahara Delights special for gifting?
Every Sahara Delights box is designed to feel intentional, elegant, and meaningful—never generic.
Do you offer gift wrapping?
Yes. We offer luxury gift packaging for all collections.
Can I include a personalized note?
Yes. Every order can include a personalized note or card at no extra cost.
Can I send directly to the recipient?
Yes. Simply enter the recipient's shipping address at checkout.
Will prices be included in the box?
No. Pricing information is never included in gift shipments.
Can I schedule a gift for a specific date?
We recommend ordering at least 5–7 days in advance. Scheduled delivery options are coming soon.
Do you offer corporate or event gifting?
Yes. We offer:
- Corporate gifting
- Wedding favors
- Eid gifting
- Event trays
- Custom inserts
Contact us for custom requests.
Can I customize a box?
Currently, our boxes are fixed collections. Custom boxes will be introduced in the future.
Looking for more answers?
Whether you have questions about our collections, need help with an order, or just want to learn more about what we offer, we're happy to help.